Welcome to Nutri Serv! Please review these Terms of Service carefully, as they govern your use of our website and services.

1. Introduction

Nutri Serv provides nutritious, pre-cooked meals, prepared fresh daily for customers within Durban and delivered within a 10 km radius. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, please do not use our website or services.

2. Orders & Payment

Order Placement: Orders can be placed on our WhatsApp, or by contacting us directly.

Payment: Payment is due upon order placement. We accept [specify payment methods, e.g., bank transfers, credit cards].

Order Confirmation: You will receive a confirmation of your order via email or SMS once payment is confirmed. Nutri Serv reserves the right to reject any order due to availability, payment issues, or other reasons at our discretion.

3. Delivery

Delivery Radius: We offer delivery within a 10 km radius of Durban. Please ensure that your delivery address falls within this area before ordering.

Delivery Timing: Orders are typically delivered within the estimated delivery window, though delays may occur due to traffic, weather, or other unforeseen circumstances.

Delivery Fees: Applicable delivery fees will be displayed at checkout and vary based on the distance and size of the order.

Special Instructions: If you have specific delivery instructions or dietary requirements, please provide them when placing your order.

4. Cancellations & Refunds

Order Cancellations: Cancellations are accepted within [one hour] of order placement. Cancellations after this timeframe are subject to a fee.

Refunds: If a meal does not meet quality standards, please contact us within 24 hours. Refunds will be considered on a case-by-case basis and may be issued as a credit or refund to the original payment method.

Non-Refundable Items: Certain products may not be eligible for refunds (e.g., meals that have been tampered with or returned in poor condition).

5. Nutritional Information

Nutri Serv provides general nutritional information for our meals. However, specific health benefits are based on general nutritional principles, and individual results may vary. Customers with dietary restrictions, allergies, or specific medical conditions should consult a healthcare provider before consuming our meals.

6. Website Usage

Content Ownership: All content on this website, including text, images, graphics, and logos, is the property of Nutri Serv and protected by copyright and trademark laws.

Prohibited Use: You may not misuse our website by transmitting viruses or harmful code, breaching security protocols, or engaging in any other unlawful activity.

7. Limitation of Liability

Nutri Serv shall not be held liable for any damages, including, but not limited to, personal injury or property damage, arising from the use of our services or meals. Our liability shall be limited to the amount paid by the customer for the specific meal in question.

8. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to this website. Please review these terms regularly to stay informed of any updates.

9. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

Email: [hello@nutri-serv.com]

Phone: 061 963 3291

WhatsApp: 061 963 3291

Thank you for choosing Nutri Serv for your nutritious and convenient meal options!